Privacy Policy

Vertex Home Health Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, families, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Home address
• Date of birth
• Emergency contact information

Health-Related Information

When necessary to provide services, we may collect medical information under the supervision of your physician, including:

• Medical history
• Treatment plans
• Therapy requirements
• Equipment needs

Website Usage Information

• IP address
• Browser type
• Pages visited
• Time spent on our website

2. How We Use Your Information

We use your information to:

• Coordinate home health services under physician supervision
• Provide medical, therapy, mobility, and daily living support
• Communicate with patients and caregivers
• Improve our website and services
• Comply with legal and regulatory obligations

3. Protection of Health Information

Vertex Home Health Care is committed to maintaining the confidentiality of patient information in accordance with applicable healthcare privacy laws, including federal civil rights and health information protection regulations.

We implement administrative, technical, and physical safeguards to protect personal and medical information from unauthorized access, disclosure, or misuse.

4. Non-Discrimination Policy

In accordance with federal civil rights laws, Vertex Home Health Care does not discriminate in the provision of services or employment based on race, color, national origin, sex, disability, or age. Every patient receives equal respect and professional care.



5. Sharing of Information

We do not sell or rent personal information. We may share information only:

• With physicians and authorized healthcare providers involved in your care
• With insurance providers as required for billing
• When required by law
• With authorized caregivers or legal representatives

6. Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyze site performance. You may disable cookies in your browser settings.



7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request restrictions on certain disclosures
• Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

8. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Vertex Home Health Care
[758 E. Colorado Blvd., Suite 202
Pasadena, CA 91101]
[626-505-2200]
[info@vertexhomehealth.com]



9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.